Books

Angel

How to Thrive in an English Business Environment

This book directs the reader on how to successfully thrive in an English Business Environment. Best for those who use English as a second or third language and are searching for a guide that can help them conduct themselves in a professional manner. By improving their English Language skills, as well as learning multiple behavioral tips, the readers can attain new abilities and apply them directly at work.

The book is a compilation of multiple English lessons, designed to broaden the knowledge of students. The lessons were created by Márcio Rocha throughout his career as a certified English teacher and include valuable essential tips acquired by the author while working in multinational fintech companies.

The main goal is to deliver essential performance tips, so the reader can succeed in any situation. Whether it is speaking and writing well for everyday use or applying for a new job. 

Table of Contents:
1. Tips, scripts & a-texts: for working in Customer Support
2. Expressing opinions
3. Agreement, disagreement, and partial agreement expressions
4. Writing a professional e-mail
5. Making a presentation
6. Before the meeting
7. During the meeting
8. After the meeting
9. Negotiation techniques
10. How to make a request or order sound more polite?
11. Interview preparation
12. Challenging customer service situations
13. Useful phrases for different situations
14. Business English phrasal verbs

Price: 19,99€ - free delivery in Portugal

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